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trainer profile - ms lam moy yin
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About the Trainer:
Moy Yin is a trainer and consultant specialising in volunteer
management. Through numerous trainings she conducted with the National
Volunteer & Philanthropy Centre since 2004, she has trained more than
600 persons from non-profit organisations and corporations in volunteer
management, helping their organisations to manage volunteers in a
professional way. Her previous experience in working and managing
volunteers in non-profit organisations has led her to understand many
complex and delicate issues in volunteer management.
With her extensive knowledge and experience in volunteer management, Moy
Yin has provided volunteer management consultancy services for Singapore
Sports Council (SSC) which organises the Standard Chartered Singapore
Marathon in 2003, 2004 and 2007. Moy Yin designed the volunteer management
system which enables SSC to mobilise and manage 3000 volunteers efficiently
in the Singapore Marathon. She designed the volunteer management system for
the 117th International Olympics Committee Session held in
Singapore, July 2005. Her experience has led her to provide volunteer
management consultancy for the National Arts Council which organised the
inaugural contemporary art exhibition Singapore Biennale 2006. In 2008, Moy
Yin provided training for the staff and volunteers of the Beijing Olympic
Games in volunteer management and risk management in preparation of the
Olympic Games which mobilises 500,000 volunteers.
Moy Yin specialises in assisting various organisations to design volunteer
management system with best practices in vision creation, job design,
policies drafting, risk management, recruitment, screening, supervision,
motivation, retention and programme review.
Moy Yin has trained many non-profit organisations, government agencies and
corporations like ABN AMRO, National Library Board, National Parks Board,
NTUC Club, SAFRA, and SMRT Corporation Ltd. She has also conducted training
in Beijing, South Africa and Thailand.
To professionalise the position of volunteer programme managers in Singapore,
Moy Yin has co-founded MOVE (Managing & Organising Volunteer Efforts), www.move.org.sg, the national
professional body for volunteer programme managers.
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